Shipping & Returns


We offer FREE shipping, on orders above 150 AED, across United Arab Emirates. All shipments will be sent via fetchr 

Fetchr Shipping Times

- Across United Arab Emirates: 2-3 business days

- Door-to-Door Live Tracking

Returns/Exchanges

We are more than happy to return/exchange items within 7 days of receipt. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging with the tag attached. After 7 days, we cannot offer a refund, exchange or store credit.

Kindly note that gazaly.com will not bare the delivery fees for return/exchange item(s). Delivery rates vary upon courier conditions.

To complete your return, we require a receipt, proof of purchase, or an order number. Please use the Contact Us form to initiate the process!

Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed within 3-5 business days.

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